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Coronavirus (COVID-19) Preparedness Information

Twin County Regional Healthcare is committed to protecting the health and safety of everyone who walks through our doors. You may have questions as we resume non-emergent procedures and outpatient elective procedures.  Click Here for Frequently Asked Questions 

We are continuing to work closely with the Mount Rogers Health District and the Virginia Department of Health (VDH) and following guidance from the Centers for Disease Control and Prevention (CDC) to ensure the safety of our patients, the clinical teams who have been caring for this patient and all those within our facility.

Our hospital is prepared with the appropriate plans to detect, protect and respond. We have been preparing for the potential of COVID-19 in our community building upon the robust emergency operations plan we have in place year-round.

Additionally, we continue our one-visitor protocol s outlined below. We have limited entry as well, and everyone entering the hospital should continue to use the Emergency Department and the Main Entrance for access. Per CDC guidelines, everyone entering our facilities will be screened for respiratory symptoms and temperatures will be checked.

We want to reasure our communities that it is safe to come to the hospital should you or your family need care. We stand ready to serve you.
Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the Virginia Department of Health.

COVID-19 Online Risk Assessment

To help support the health of our community, we are providing access to an online COVID-19 risk assessment developed by the Centers for Disease Control and Prevention (CDC). This tool does NOT provide a diagnosis, and it should NOT be used as a substitute for an assessment made by a healthcare provider.

Visitor Restrictions and Screening Guidelines

In accordance with guidance from the Virginia Department of Health (VDH) and Centers for Disease Control and Prevention (CDC), and with the health and safety of our patients, families, employees and community in mind, Twin County Regional Healthcare is implementing one visitor restrictions.

Exceptions will include:

  • Hospitalized minors (maximum of 2 family members/significant others per stay – must show ID)
  • Patients giving birth (1 family member/significant other per hospital stay)
  • End of Life patients or patients with special situations should contact their care team (nurse or case manager) and attending physician
  • Children 16 and under, including siblings of patients, may not visit

We have already limited entry as well, and everyone entering the hospital campus must use the Emergency Department or Main Entrance for access. Per CDC guidelines, everyone entering our facility will be screened for respiratory symptoms and risk of exposure.

Signage is being posted around the facilities notifying visitors and the community of these new restrictions and guidelines.

ACCESS AND ENTRANCE POLICY 

  • Emergency Room entrance only 24/7.
  • Main hospital entrance from 6am - 4pm
  • EMS will continue to use the dedicated entrance at the ER
  • All staff, vendors, patients and visitors will need to receive required screening to include temperature for entrance approval into the facility. Wrist bands will be given to wear once screening is completed and entrance is allowed inside facility
  • All patients and visitors must meet visitor policy

TCRH COMMUNITY POLICY 

  • The TCRH cafeteria will be closed to general public coming in to have a meal
  • The TCRH cafeteria will only serve our patients
  • TCRH classrooms and conference rooms inside the facility will be closed. 

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Additional Resources:

A Message to the Community

Universal Masking

Twin County Regional Healthcare is taking every precaution to keep our patients and staff safe, and prevent the spread of COVID-19 in our facilities. For this reason, we are following the CDC recommendation and Virginia Department of Health and Mt. Rogers Health District that anyone who enters our facility must wear a face mask at all times.

Visitors are encouraged to bring their own mask from home to help conserve hospital supplies for patients and staff.

Why wear a mask? Recent studies show that universal masking, in addition to practicing social distancing and proper hand hygiene, can help prevent the spread of infectious diseases like COVID-19, especially in individuals who may not know they are ill. And until there is a vaccine, these measures are our best line of defense in protecting not only you, but also our healthcare workers and community members.

Please be smart and do your part. Wear a mask! We all have a responsibility to protect one another against the spread of COVID-19 and make our communities healthier.

For more information from the CDC on face coverings and how to make your own, click here 

To learn more about the many ways we are working to ensure your safety while you are in our care, click here